Acquisition Account Manager, Mid-Market EMEA

Back to jobs tags.new Acquisition Account Manager, Mid-Market EMEA London, United Kingdom Apply Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 126 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . You are the critical success driver for new Mid-Market clients on Reddit. Your mission is to rapidly onboard new accounts, establish a clear Test & Learn roadmap, drive campaign optimization, and achieve core client goals within the first six months. By proving the value of the platform By ensuring our clients are set up to succeed on Reddit, and identifying early upsell opportunities, you will ensure clients are in a rapid scaling mode before graduating them seamlessly to the Account Executive team. Key Responsibilities: Client Onboarding & Strategy :Lead the process of them activating on Reddit for the first time by supporting them with the Business Manager and initial campaign creation processes. Performance Optimization & Goal Attainment : Proactively analyze campaign performance data, implement a continuous Test & Learn roadmap (e.g., A/B testing creative, audience segmentation), and provide data-backed recommendations to help clients beat their initial goals. Upsell & Revenue Scaling: Identify and secure scaling opportunities within the first two quarters by demonstrating clear ROI, leading to expanded budgets and seamless transition to the Goods team. Cross-Functional Collaboration: Collaborate closely with internal teams to ensure clients are onboarded to Reddit effectively by submitting tickets to troubleshoot issues, and improve their set up and performance. Graduation Readiness : Ensure all clients meet clearly defined Success Criteria and are positioned for high growth before formally transitioning them to the Goods Account Executive. Monitor and analyze client account performance : The ability to articulate complex data stories in simple language to customers via meetings, presentations and emails Organic and paid: Introduce and upskill new advertisers on Reddit Pro and Reddit’s organic best practices, and create a journey for them to run across organic and paid successfully What You'll Bring: 4+ years experience in a Client Success, Account Management, or Media Planning/Strategy role, preferably within a digital advertising, social media or performance marketing environment Strong analytical skills, excellent communication, high attention to detail, and an organised, methodical and proactive approach to working with a high volume of clients and internal teams Proficient in using data and working with Excel to provide insights, optimization recommendations and prove ROI Expertise in Test & Learn and Measurement Lift methodologies and creating structured learning agendas for clients Solid understanding of customer marketing funnel and traditional marketing ecosystem Understanding of digital measurement, tracking fundamentals and mobile measurement partners Tenacious and proactive approach to working through product, process, and client challenges Demonstrated ability to cultivate strong relationships with external partners A passion for social media, insights, client success and partnerships Benefits: Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support Family Planning Support Gender-Affirming Care Mental Health & Coaching Benefits Group Personal Pension Scheme with Employer match Private Medical and Dental Scheme Income Replacement Programs Bike to Work scheme Flexible Vacation & Paid Volunteer Time Off Generous Paid Parental Leave In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors . Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know. 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Your mission is to rapidly onboard new accounts, establish a clear Test \u0026amp; Learn roadmap, drive campaign optimization, and achieve core client goals within the first six months. By proving the value of the platform By ensuring our clients are set up to succeed on Reddit, and identifying early upsell opportunities, you will ensure clients are in a rapid scaling mode before graduating them seamlessly to the Account Executive team.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eKey Responsibilities:\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cstrong\u003eClient Onboarding \u0026amp; Strategy\u003c/strong\u003e:Lead the process of them activating on Reddit for the first time by supporting them with the Business Manager and initial campaign creation processes.\u003c/li\u003e\n\u003cli\u003e\u003cstrong\u003ePerformance Optimization \u0026amp; Goal Attainment\u003c/strong\u003e: Proactively analyze campaign performance data, implement a continuous Test \u0026amp; Learn roadmap (e.g., A/B testing creative, audience segmentation), and provide data-backed recommendations to help clients beat their initial goals.\u003c/li\u003e\n\u003cli\u003e\u003cstrong\u003eUpsell \u0026amp; Revenue Scaling:\u003c/strong\u003e Identify and secure scaling opportunities within the first two quarters by demonstrating clear ROI, leading to expanded budgets and seamless transition to the Goods team.\u003c/li\u003e\n\u003cli\u003e\u003cstrong\u003eCross-Functional Collaboration:\u003c/strong\u003e Collaborate closely with internal teams to ensure clients are onboarded to Reddit effectively by submitting tickets to troubleshoot issues, and improve their set up and performance.\u003c/li\u003e\n\u003cli\u003e\u003cstrong\u003eGraduation Readiness\u003c/strong\u003e: Ensure all clients meet clearly defined Success Criteria and are positioned for high growth before formally transitioning them to the Goods Account Executive.\u003c/li\u003e\n\u003cli\u003e\u003cstrong\u003eMonitor and analyze client account performance\u003c/strong\u003e: The ability to articulate complex data stories in simple language to customers via meetings, presentations and emails\u003c/li\u003e\n\u003cli\u003e\u003cstrong\u003eOrganic and paid:\u003c/strong\u003e Introduce and upskill new advertisers on Reddit Pro and Reddit’s organic best practices, and create a journey for them to run across organic and paid successfully\u0026nbsp;\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cstrong\u003eWhat You'll Bring:\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e4+ years experience in a Client Success, Account Management, or Media Planning/Strategy role, preferably within a digital advertising, social media or performance marketing environment\u0026nbsp;\u003c/li\u003e\n\u003cli\u003eStrong analytical skills, excellent communication, high attention to detail, and an organised, methodical and proactive approach to working with a high volume of clients and internal teams\u003c/li\u003e\n\u003cli\u003eProficient in using data and working with Excel to provide insights, optimization recommendations and prove ROI\u003c/li\u003e\n\u003cli\u003eExpertise in Test \u0026amp; Learn and Measurement Lift methodologies and creating structured learning agendas for clients\u0026nbsp;\u003c/li\u003e\n\u003cli\u003eSolid understanding of customer marketing funnel and traditional marketing ecosystem\u003c/li\u003e\n\u003cli\u003eUnderstanding of digital measurement, tracking fundamentals and mobile measurement partners\u003c/li\u003e\n\u003cli\u003eTenacious and proactive approach to working through product, process, and client challenges\u003c/li\u003e\n\u003cli\u003eDemonstrated ability to cultivate strong relationships with external partners\u003c/li\u003e\n\u003cli\u003eA passion for social media, insights, client success and partnerships\u0026nbsp;\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cstrong\u003eBenefits:\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eGlobal Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support\u003c/li\u003e\n\u003cli\u003eFamily Planning Support\u003c/li\u003e\n\u003cli\u003eGender-Affirming Care\u003c/li\u003e\n\u003cli\u003eMental Health \u0026amp; Coaching Benefits\u003c/li\u003e\n\u003cli\u003eGroup Personal Pension Scheme with Employer match\u003c/li\u003e\n\u003cli\u003ePrivate Medical and Dental Scheme\u003c/li\u003e\n\u003cli\u003eIncome Replacement Programs\u003c/li\u003e\n\u003cli\u003eBike to Work scheme\u003c/li\u003e\n\u003cli\u003eFlexible Vacation \u0026amp; Paid Volunteer Time Off\u003c/li\u003e\n\u003cli\u003eGenerous Paid Parental Leave\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e","introduction":"\u003cdiv class=\"c-message_kit__blocks c-message_kit__blocks--rich_text\"\u003e\n\u003cdiv class=\"c-message__message_blocks c-message__message_blocks--rich_text\" data-qa=\"message-text\"\u003e\n\u003cdiv class=\"p-block_kit_renderer\" data-qa=\"block-kit-renderer\"\u003e\n\u003cdiv class=\"p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\"\u003e\n\u003cdiv class=\"p-rich_text_block\"\u003e\n\u003cdiv class=\"p-rich_text_section\"\u003eReddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 126 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit \u003ca class=\"c-link\" href=\"http://www.redditinc.com/\" target=\"_blank\" data-stringify-link=\"http://redditinc.com\" data-sk=\"tooltip_parent\"\u003ewww.redditinc.com\u003c/a\u003e.\u003c/div\u003e\n\u003c/div\u003e\n\u003c/div\u003e\n\u003c/div\u003e\n\u003c/div\u003e\n\u003c/div\u003e","conclusion":"\u003cp\u003eIn select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.\u003c/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eDuring the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable.\u0026nbsp; We will not sell your personal information or disclose it to any third party for their marketing purposes.\u0026nbsp; We will delete any recording of your interview promptly after making a hiring decision.\u0026nbsp; For more information about how we will handle your personal information, including our retention of it, please refer to our \u003ca href=\"https://redditinc.com/policies/candidate-privacy-policy\"\u003eCandidate Privacy Policy for Potential Employees and Contractors\u003c/a\u003e.\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cem\u003e\u003cspan style=\"font-weight: 400;\"\u003eReddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.\u0026nbsp; Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.\u003c/span\u003e\u003c/em\u003e\u003c/p\u003e","enable_eeoc":false,"job_post_location":"London, United Kingdom","public_url":"https://job-boards.greenhouse.io/reddit/jobs/8012700","company_name":"Reddit","confirmation_message":"\u003ch1\u003eThank you for your interest in Reddit!\u003c/h1\u003e\n\u003cp\u003eYour application has been received. \u003cspan style=\"font-weight: 400;\"\u003eIf our hiring team sees a match to what they’re looking for, we’ll be in touch about next steps.\u0026nbsp;\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eIn the meantime, feel free to learn more about us!\u003c/span\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli style=\"font-weight: 400;\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eCheck out \u003c/span\u003e\u003ca href=\"https://www.youtube.com/watch?v=TeYqUgcdgwQ\" target=\"_blank\"\u003e\u003cspan style=\"font-weight: 400;\"\u003ewhat makes Reddit different\u003c/span\u003e\u003c/a\u003e\u003cspan style=\"font-weight: 400;\"\u003e from social media sites\u003c/span\u003e\u003c/li\u003e\n\u003cli style=\"font-weight: 400;\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eGet to know \u003c/span\u003e\u003ca href=\"https://www.redditinc.com/blog/sharing-our-company-values\" target=\"_blank\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eour company values\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\n\u003cli style=\"font-weight: 400;\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eLearn about how our \u003c/span\u003e\u003ca href=\"https://www.reddit.com/r/RedditEng/\" target=\"_blank\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eengineers bring community and belonging to the world\u003c/span\u003e\u003c/a\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u0026nbsp;\u003c/span\u003e\u003c/li\u003e\n\u003cli style=\"font-weight: 400;\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eSee what our team is up to on our \u003c/span\u003e\u003ca href=\"https://www.redditinc.com/blog\" target=\"_blank\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eBlog\u003c/span\u003e\u003c/a\u003e\u003cspan style=\"font-weight: 400;\"\u003e and \u003c/span\u003e\u003ca href=\"https://www.linkedin.com/company/reddit-com\" target=\"_blank\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eLinkedIn\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\n\u003cli style=\"font-weight: 400;\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eRead about how we support our “Snoos” through our \u003c/span\u003e\u003ca href=\"https://www.redditinc.com/blog/topic/life-at-reddit\" target=\"_blank\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eLife at Reddit page\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\n\u003cli style=\"font-weight: 400;\"\u003eWatch \u003ca href=\"https://www.youtube.com/watch?v=qx97eudSsoc\" target=\"_blank\"\u003ethis video\u003c/a\u003e from the day we moved into a new office space in New York City\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cimg style=\"display: none; 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","description":"\u003cp\u003e\u003c!--StartFragment--\u003e\u003ca href=\"https://www.redditinc.com/policies/candidate-privacy-policy\" target=\"_blank\" rel=\"noopener\"\u003eReddit's Candidate Privacy Policy\u003c/a\u003e\u003c!--EndFragment--\u003e\u003c/p\u003e","fields":[{"name":"question_67666350","type":"multi_value_single_select","values":[{"value":729226446,"label":"I agree"}]}],"multi_select_style":null}]},"jobPostId":"8012700","urlToken":"reddit","submitPath":"https://boards.greenhouse.io/reddit/jobs/8012700","confirmationPath":"/reddit/jobs/8012700/confirmation","quickApply":{"active":true,"magicActive":true,"url":"https://my.greenhouse.io","metadata":{"jobPostId":8012700}},"seek":{"applyWithSeekEnabled":true,"isConfigured":false,"isPreview":false,"applyWithSeek":null,"seekToken":null}}},"actionData":null,"errors":null}}; import "https://job-boards.cdn.greenhouse.io/assets/manifest-dc190526.js"; import as route0 from "https://job-boards.cdn.greenhouse.io/assets/root-ljf4RaEz.js"; import as route1 from "https://job-boards.cdn.greenhouse.io/assets/_url_token_.jobs_._job_post_id-_uRYOBuj.js"; window.__remixRouteModules = {"root":route0,"routes/$url_token_.jobs_.$job_post_id":route1}; import("https://job-boards.cdn.greenhouse.io/assets/entry.client-7LaO0e09.js");