Thoma Bravo to Acquire Verint Systems in $2B Software Deal - InforCapital

New York, August 24, 2025 – Thoma Bravo, the U.S.-based private equity firm known for its aggressive expansion in the technology sector, is preparing a $2 billion acquisition of Verint Systems, a leading provider of customer experience automation software.

The deal would include Verint’s debt and could be announced in the coming days. Verint, headquartered in Melville, New York, currently serves enterprise clients such as Google, Microsoft, and Lyft with its AI-driven call center and CX analytics tools. The company’s market capitalization sits at around $1.23 billion, with shares recently closing at $20.47.

Thoma Bravo, which manages more than $184 billion in assets, has a long-standing focus on enterprise and vertical software platforms. Earlier in August, the firm closed a $12.3 billion acquisition of Dayforce, an HR technology provider, highlighting its continued confidence in high-growth SaaS businesses.

The acquisition of Verint would add a strong customer engagement and workforce optimization platform to Thoma Bravo’s portfolio, reinforcing its strategy to capitalize on the accelerating demand for AI-powered enterprise solutions.

Verint’s transformation into a cloud-first model and its growing focus on predictive analytics, omnichannel automation, and real-time customer insights have made it an attractive target as businesses worldwide prioritize operational efficiency and digital transformation.

This move reflects a broader trend in the private equity landscape. In July 2025, Francisco Partners acquired SynthetIQ, a UK-based conversational AI and CX intelligence firm, for $950 million. Around the same time, KKR announced the $2.1 billion buyout of CallEdge, a European leader in omnichannel customer service platforms serving telecom, finance, and logistics sectors.

Meanwhile, Silver Lake invested $1.6 billion into Zendesk’s AI division, supporting its expansion into predictive CX and virtual assistant technologies. These moves underline the significant appetite among global investors for platforms that enable personalized customer interactions at scale.

According to analysts, demand for intelligent CX platforms is expected to grow at double-digit rates annually through 2030, driven by AI adoption, hybrid workforce models, and the need for integrated analytics across digital channels.

For Thoma Bravo, the Verint deal would mark another strategic milestone, reinforcing its dominance in the software investment space and extending its reach into the fast-growing world of customer intelligence and automation.