NexPhase invests in Always Best Care to scale US senior care fast

NexPhase Capital has entered a strategic partnership with franchised in-home care provider Always Best Care, setting the stage for a new expansion phase of the company's national footprint. Financial terms were not disclosed. The deal couples NexPhase’s operational focus on healthcare and franchising with ABC’s networked model that serves older adults across local markets.

Founded in 1996 and headquartered in Rocklin, California, Always Best Care operates a broad franchise system spanning about 280 territories in more than 30 U.S. states and two Canadian provinces. Its service mix includes non-medical personal care, assisted living placement and skilled home health — a combination that gives franchise partners multiple revenue streams and consumers a range of care options.

“This alliance accelerates our plans to broaden access to reliable, community-level care,” said Jake Brown, President and CEO of Always Best Care. He said the capital and network support from NexPhase will be used to deepen franchisee operating capabilities, invest in care-delivery technology and pursue selective territory development.

Chip Robie, a partner at NexPhase, framed the move as a response to structural demand: ageing demographics and a persistent preference among seniors to remain at home. Industry estimates place the U.S. home‑care market in the low hundreds of billions of dollars today, with growth driven by a rising 65+ population and insurer and consumer shifts toward community-based services. NexPhase’s experience in lower middle‑market healthcare investments is expected to help ABC scale while maintaining quality standards.

Analysts say franchise models like ABC’s can unlock faster market coverage with lower capital intensity compared with company-owned rollouts, because local owners shoulder operating risk and bring community relationships. The partnership therefore signals potential for both organic territory growth and add‑on acquisitions to consolidate regional providers, a common playbook among PE-backed care platforms.

Operational improvements are likely to focus on franchisee training, referral pathways into assisted living and virtual care tools that enhance remote monitoring and client engagement. Always Best Care already markets programs such as remote patient monitoring and 24/7 virtual support; NexPhase’s backing could accelerate tech adoption and centralize best practices across the system.