First Due raises $355M to scale AI-powered public safety platform - InforCapital

Miami, FL – August 5, 2025. First Due, a leading all‑in‑one software platform for public safety—serving fire, EMS, hospitals and law enforcement—has secured a $355 million strategic minority growth investment. The round was led by JMI Equity, joined by TCV and ongoing support from Serent Capital.

The new capital empowers First Due to accelerate product innovation, strengthen customer support, and attract top-tier talent. Core enhancements will integrate advanced artificial intelligence—enabling capabilities such as AI‑driven EMS QA/QI workflows, automated scheduling, natural language data analytics, and conversational implementation tools.

First Due powers over 3,000 agencies across the U.S. and Canada, including high-profile public safety organizations like the State of Michigan, City of Charlotte, San Bernardino County Fire Protection District, and several federal agencies including the Department of Defense.

The $355 million raise places First Due among a wave of major investments in GovTech and emergency response software:

• RapidSOS closed a $150 million Series C in early 2024, led by BlackRock, to expand its emergency data-sharing platform across more than 15,000 agencies and integrate AI into crash and 911 data analytics.
• Carbyne, an AI-powered emergency communications platform, raised $100 million in mid‑2025 from investors including AT&T Ventures and Axon Enterprise. The funds support expanding AI features and scaling operations globally.
• Flock Safety secured a record $275 million in early 2025 from Andreessen Horowitz, boosting its crime‑solving technology—such as license‑plate readers, drones and gunshot detection—for law enforcement.
• Peregrine Technologies raised $190 million in a Sequoia-led round in March 2025, enabling its AI software to enhance investigative and operational efficiency in police departments nationwide.

These transactions contributed to a surge in public safety tech funding—by July 2025, GovTech and law‑enforcement startups had raised nearly $990 million this year, almost double the entire total from the previous year.

Institutional investors are increasingly backing technologies that transform mission-critical public services. First Due’s growth strategy reflects a sector-wide shift: mission‑centric SaaS platforms are leveraging AI automation and integrated data delivery to partner with agencies more effectively and scale rapidly.

With funding from JMI Equity, TCV, and Serent Capital, First Due is set to deepen its leadership role—focused on operational readiness, community safety, resilience, and scalability across North America and select global partnerships.