Key Takeaways
- Hercules Capital raised $100.0M (Growth) from Hercules Capital.
- Sector: Technology Software & Gaming.
- Geography: United States.
Analysis
Carbyne, a global leader in cloud-based emergency call center software, has successfully raised $100 million in a recent funding round. The round saw participation from prominent investors such as AT&T Ventures, Axon Enterprises, Cox Enterprises, Global Medical Response, Hanaco Growth, Hercules Capital, RCM Private Markets Fund, and SVB.
Established in April 2015 by Amir Elichai (CEO), Alex Dizengoff (CTO), Yony Yatsun, and Lital Leshem, Carbyne now has a workforce of 230, with approximately 80 of them working at the development center in Israel. Leshem has not been associated with the company since 2017.
The company's innovative technology is currently in use in almost 300 emergency call centers across the globe, including 23 U.S. states and six other countries. Over 7,000 dispatchers worldwide are now utilizing Carbyne’s platform.
CEO Amir Elichai stated that over the past year, the firm has shown how its cloud-based and AI-driven approach can transform emergency communications, benefiting not only 911 centers but also other sectors requiring advanced incident management solutions.
AT&T’s initial investment in Carbyne marked a significant strategic partnership that is still in place. Post their initial deal, Carbyne announced that AT&T is now employing two of its core solutions.
The first is a unified emergency call management system that integrates data from various sources using artificial intelligence (AI) and rich media on a single platform. The second is an over-the-top (OTT) solution that introduces AI features and multimedia tools without necessitating the replacement of existing emergency call systems.
Carbyne’s technology allows emergency call centers and first responders to establish secure communications with individuals and smart devices without the need for a specific app. A number of 911 centers in the U.S., including those in Miami, Atlanta, and New Orleans, utilize Carbyne’s services. Furthermore, the company's technology is employed in countries like Mexico and Colombia, and by the emergency response provider Global Medical Response.
In Israel, Carbyne serves clients such as the municipalities of Tel Aviv and Jerusalem, as well as the emergency services group United Hatzalah. Carbyne maintains its headquarters in New York and has research, development, and sales teams in Tel Aviv, Mexico, India, and Ukraine.